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Telecom

Beyond Connectivity
Built for Growth.

Redefining telecom economics with
intelligent operations, personalized journeys,
and AI driven growth.

The Strategic Shift Defining Telecom's Future

Moving beyond connectivity to build intelligent, real-time systems that prevent revenue
loss, anticipate needs, and prepare for a 6G future.

75%

The 6G Race

CX leaders grow revenue
5–7% faster, yet 65% of telcos
struggle.

$70B

Digital Operations

Global OSS/BSS market grows
via cloud, unifying services
for scale by 2025.

$15,000

Cost of Downtime

Network outages cost CSPs
heavily every minute in revenue
loss and recovery.

65%

Experience Gaps

CX leaders grow revenue
5–7% faster, yet 65% of telcos
struggle.

75%

The 6G Race

CX leaders grow revenue
5–7% faster, yet 65% of telcos
struggle.

$70B

Digital Operations

Global OSS/BSS market grows
via cloud, unifying services
for scale by 2025.

$15,000

Cost of Downtime

Network outages cost CSPs
heavily every minute in revenue
loss and recovery.

65%

Experience Gaps

CX leaders grow revenue
5–7% faster, yet 65% of telcos
struggle.

75%

The 6G Race

CX leaders grow revenue
5–7% faster, yet 65% of telcos
struggle.

$70B

Digital Operations

Global OSS/BSS market grows
via cloud, unifying services
for scale by 2025.

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As connectivity commoditizes, intelligence becomes the differentiator.

Real-time insights power predictive operations, individualized journeys, and resilient
operating models.

Industries Section2

From Connectivity to Customer Value

Platforms that modernize telecom infrastructure, strengthen operational resilience, and
enable an intelligent transition to cloud- and AI-driven networks.

Cloud Services

Accelerate innovation and reduce costs
by migrating legacy BSS/OSS systems
to scalable, secure, and cost-effective cloud-native
platforms, enabling agile 5G/6G core deployment
and robust IoT management.

Integration Services

Unify siloed systems and connect omnichannel
touchpoints to create a seamless customer
journey and a cohesive, automated operational
stack that drives new revenue streams.

UX/UI Services

Design intuitive and engaging user experiences
for customer self-service apps in-store
digital touchpoints and network management
dashboards to transform customer and operator interactions.

Digital Apps

Develop next-generation digital applications,
from feature-rich customer mobile apps
to AI-powered agent tools and immersive AR/VR retail
experiences, to revolutionize service delivery.

Enterprise Data Services

Harness the power of AI and machine learning on
unified data fabrics to drive customer personalization
predict and prevent network outages, and transform
data into a strategic asset.

Our Practices

Designed to modernize operations, enhance efficiency and enable sustainable growth.

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We integrate Cloud, Data,
and AI to fuel smarter, faster,
future-ready businesses

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From idea to impact,
we drives outcomes with
Digital Engineering

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From technology stability to
innovation, our Managed Services
power continuous performance

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Success Stories

Helping telecom leaders architect their future

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Enhancing customer
engagement through insights

How a telecom firm transformed
their customer engagement strategy
and boosted lead generation.

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Telecom firm achieves unified data access  

How Bahwan CyberTek simplified
data governance and access
management using TIBCO data virtualization

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Transforming Call Center
Productivity in Brunei

How we helped a large call
center improve productivity
and turnaround
time.

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Maximizing operational efficiency

How a Saudi Telecom company
maximized operational efficiency
with TIBCO data analytics.

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Optimizing IT Infrastructure, Boosting Performance

Microwave networking firm
improves efficiency, performance,
and scalability by transforming its IT infrastructure.

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Case Study condent

Telecom firm improves
operational efficiency

How a Brunei telecom firm
modernized operations with
cloud-native solutions and
enhanced user experience

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Industry Insights & Perspectives

Research, insights, and expert perspectives shaping the future of telecom

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Driving Telecom Forward: Essential Trends and Technologies

The telecom industry is at a strategic crossroads, needing to balance the heavy costs of infrastructure investment with limited revenue growth.

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Is your digital transformation on track?

It might seem rather unusual to see a major tech giant failing at technology implementation

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Is something troubling your IT investments?

Research shows that worldwide IT spending is set to hit a total of USD 4.7 trillion in 2023, which is an increase of 4.3% from 2022.

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Industries Section7

Ready to Modernize
Your Telecom Operations?

Partner with us to build intelligent, scalable telecom operating models and improve
customer experience.

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Contact us